Your customers are the heart of your business. You have dedicated your time and effort to building your reputation with your clients, are you doing everything you can to take that relationship to the next level? Does you customer service set you apart from the competition? How much of your business is repeat business?
With ConnectusPro, your customer service becomes an engine of growth, ensuring that customers return and refer based on their experience with your business. Our approach is focused on building trust with your customers, so that when they need service, they think of you everytime.
The ConnectusPro Advantage
Through an intentional process of customer experience management, ConnectusPro helps build your reputation with your clients in a way they have never experienced in the service industry.
At ConnectusPro, we are dedicated to making your customer service stand out from the competition. By keeping your customers informed and soliciting feedback from them on their experience, we build their trust in your business. Customer Service advantages include:
- Two hour job window with 30 minute call prior to technician arrival
- Technician bio and photo emailed to customer for security and safety
- Onscreen pricing instills confidence in customer and reduces haggling
- Customer can view product options and pictures on t-Tab
- All payments and invoicing handled on t-Tab at customer's location
- Homeguard analysis to identify potential unidentified problems
- Homeguard sales opportunities
- Followup customer service calls after each job
- Thank you cards mailed to each customer
Your customers are the most important part of your business. Focus on them by letting ConnectusPro focus on your business. Together, we can ensure that your customer's experience is one that they will want to share with others, driving referrals and repeats.
Find out how ConnectusPro can accelerate your business by clicking the button below!
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